Contact us · Codex Streaming Start with your address.
Contact us to request fixed wireless internet at your home in Henry County, Kentucky, even if cable never reached your road. Share your address, and our local team checks it against our network before we call to schedule a site survey.
Request Codex Streaming at your address
Three short steps. There is no cost to ask, and nothing is due until a successful install.
Contact us the way you prefer
Most people simply call, since it is the quickest way to ask. Either way, you reach Codex Streaming directly, without a national call center in between.
What happens after you contact us
Fixed wireless depends on a clear path through the air, so we confirm that path exists at your property.
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We review your address
Before anything else, we check your address against our network. That tells us whether one of our tower sites may reach your property.
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We call to schedule a site survey
If you are inside our territory, we call you to set up a visit. During the survey, a technician confirms a clear line of sight to a tower site. If the path is blocked, we suggest options.
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We install and connect
Then we mount the receiving equipment and connect it. You pay the $215 installation fee only after a successful install, and we set up autopay by card.
Questions before you contact us
Below are short answers about requesting service, and you can also read our Terms and Conditions before you sign up.
What do I need to request service?
Besides your service address, we only need your name, an email and a phone number. Choosing a plan is optional, so you can pick Not sure yet and decide later.
Can I contact you from outside Henry County?
Yes, please send your address anyway. Also, each request from outside our current area helps us see where people need service.
How does Codex Streaming follow up?
We review your address against our network before anything else. If you are inside our service territory, we call the number you shared to schedule a site survey.
Does a request commit me to anything?
No, because a request only starts the review of your address. The $215 installation fee is due after a successful install, and no plan requires a contract.
Who do I contact as a current customer?
Log in to ClientZone whenever you need to manage your account. For anything else, call (502) 208-9413 or email info@codexstreaming.com.
Prefer a call? Contact us directly
Tell us where you live, and then we will tell you what it takes to connect your home.
